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138 Consumer Information Resources

Misc. - Numbers

6 Things We Learned About Why Port Of Los Angeles Truckers Can't Afford To Work
By now, most retailers have become sensitive to media reports of labor abuses in their supply chains -- but a new report from USA Today suggests that abuses occurring during the last leg of a product's journey -- from the port to the store -- may have escaped attention.
June 30, 2017
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400,000 Handheld Massagers Recalled After 15 Users Report Being Burned
A bit of heat usually feels nice when getting a massage; burns and shocks from exposed electrical wires, not so much. Just ask the 15 people (so far) who have complained about being burned by HoMedics hand massagers.
May 2, 2017
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Misc. - A

Abercrombie Hopes Updated Stores, Fancy Fitting Rooms Will Bring Customers Back
Would better lighting and a place to charge your cellphone make you want to spend more time and money at the mall? Abercrombie & Fitch hopes so.
August 25, 2017
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Ad Watchdog Group Calls For Investigation Into Gwyneth Paltrow's Goop
From paying $425 for a cleanse to claiming "healing stickers" are made from material designed for NASA space suits, Gwyneth Paltrow's "modern lifestyle brand" Goop is no stranger to controversy. Now, a consumer watchdog group is asking regulators in California to investigate the product line for deceptive advertising.
August 23, 2017
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Ad Watchdog: Saying Google Pixel Is Available 'Exclusively' From Verizon Was Misleading
If you see an ad that says a product is available "exclusively' from only one vendor, what does that mean? Would you take it to mean that the retailer is the only place where you can buy that product? That's what ads for the Google Pixel smartphone seemed to say about the phone's relationship to Verizon, but it wan't so.
June 27, 2017
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Affluenza
online companion to PBS show that explores this condition caused by overconsumption and materialism, and marked by stress, overwork, shopping and indebtedness.
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All-new Affirm app aims to be an alternative to traditional credit cards
The new app features a clean design, easy-to-understand fees, and more.
October 23, 2017
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Amazon Debuts Tool Allowing Parents to Track Kids' Activities
Many parents monitor their child's activity when using a computer, phone, or tablet, but the task of checking individual apps and browsing history can be daunting. Amazon thinks it has the answer, at least for kids using its FreeTime program, in a new Parent Dashboard.
April 12, 2017
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Amazon May Go After "Porch Pirates" By Delivering To Car Trunks, Inside Homes
Have you ever come home, expecting to see an Amazon delivery waiting by your door only to find that it had been pilfered by "porch pirates" who will swipe any box with that trademark grin printed on it? But what if that same package could be delivered inside your home?
October 10, 2017
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Amazon refunding $70M of kids' unauthorized in-app purchases
Cash back for parents whose kids ran amok buying "digital goods" in Amazon games.
May 31, 2017
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AMC Dipping Its Toes Into Virtual Waters With Plans For New VR Centers
While virtual reality gadgets can be entertaining, the fun is usually limited to one person at a time -- not counting those who enjoy watching and laughing while you creep around the living room, groping the air). In an attempt to open up virtual reality to more people with new VR multiplexes offering an "immersive" experience.
September 26, 2017
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Angie's List
consumer-driven organization that collects customer satisfaction ratings on local service companies in more than 250 categories.
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Assisted Living Federation of America (ALFA)
provides consumer information, a searchable database of facilities, links, and information for providers.
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AT&T to Start Using DirecTV now to Test 5G Tech
The future is wireless. at least, so all the wireless companies say. Sure, running actual cables to houses and apartment buildings brought broadband this far, but the always-on, always-streaming future is just going to get more and more mobile. and so the current era of 4G LTE wireless connections will eventually give way to 5G, which promises to be faster, better, and stronger in every way.
January 4, 2017
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Misc. - B

Battery packs on second-generation Boosted Boards recalled
The Consumer Product Safety Commission is officially issuing a recall for the battery pack on the second-generation Boosted Board. the news follows two reported incidents of smoking batteries, an issue that Boosted had previously announced it was working with the CPSC to resolve.
January 12, 2017
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Beach Patrol Cracking Down On Those Big Tents Everyone Else Around You Hates
Sure, you may love taking in all the sights and sounds of the beach from the shade of your own personal tent, but let's face it: Everyone else around you is probably annoyed that you've set up a portable shelter that may block others from enjoying the beach. In one oceanside city, beach police have started cracking down on these oversized tents as part of a new law.
July 4, 2017
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Bell Tolls, A
long distance rate comparison, consumer advice, complaint resolution service, and more.
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Benjamin Moore, Three Other Paint Companies Settle Allegations Of Misleading Customers
When repainting a room in your home, color is probably the first thing you think about, but a close second might be whether or not the paint you choose is safe. To that end, four paint companies have settled charges that they misled customers on the safety of products by deceptively promoting them as emissions-free.
July 11, 2017
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Best Buy Is Finally Selling More Stuff, But CEO Says Don't Get Used To It
For the better part of 2017, Best Buy has attempted to dig itself out of a long running sales slump by appealing to customers through revamped, high-tech store displays, and pilot programs, such as try-before-you-buy. These strategies just might be working as the electronics retailer reported higher than expected sales for the second quarter of the year. But will that last?
August 29, 2017
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Better Business Bureau, The
This nonprofit group issues online scam-watch alerts, a reporting form and info about its new Web-watch program.
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Bose Gets Hit with Privacy Breach Lawsuit
Headphone maker Bose has had a class-action lawsuit filed against them, alleging that the company's smartphone app spies on people and collects their data without consent. the data in question mostly concerns the music Bose customers listen to, the podcasts they subscribe to, etc: all the information that goes through the Bose Connect app.
April 20, 2017
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Misc. - C

Canadian Consumer Information Gateway
extensive directory of sites and services for consumers, prepared by the Government of Canada.
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Comcast Snaps Up Watchwith So It can Tell you What's Happening Inside your Show
ietly acquired a smaller, newer company that does things kind of like what the big company already does. it's basically the story of the entire 21st century world of tech in a nutshell. But with every new set of players comes a new set of concerns.
January 5, 2017
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Computer Review
Profiling computer, telecom and new media companies, the CR Review is a printed directory distributed worldwide and on the Web.
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Consumer Guide
includes reviews, ratings, and pricing for new and used vehicles, electronics, home office equipment, and family products.
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Consumer Information Center
full text versions of hundreds of federal consumer publications. from the U.S. General Services Administration.
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Consumer Reports' Surface Laptop flap is based on data from past Surface models
CR says it is indicting the Surface brand as a whole but acknowledges its method is "not 100 percent perfect."
August 11, 2017
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Consumer World
compendium of useful online consumer resources, news, and related information.
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ConsumerAffairs.Com
offers consumer complaints and comments, consumer news, and recall information.
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ConsumerReview.com
product reviews by consumers for electronics, sports gear, computers, and more.
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Consumers' Checkbook
offers information and guides to buying a car, and choosing a doctor, hospital, or insurance. Also includes information on leases, bargains, and restaurants.
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ConsumerSearch.com
reviews, analyzes, and ranks products in various categories.
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Costco Launches Program To Screen Products For Troublesome Chemicals
The products dotting Costco shelves could soon be changing if manufacturers don't ditch certain ingredients, as the warehouse store steps up its scrutiny of chemicals in products.
June 15, 2017
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Couple Illegally Used Amazon Replacement Policy To Get $1.2M Worth Of Electronics For Free
An Indiana couple pleaded guilty recently to their part in defrauding Amazon of more than $1.2 million in electronic devices by taking advantage of the e-commerce giant's replacement policy.
October 2, 2017
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CPSC: Risk of Fire is Real, and we Really Need to Modernize the Standards for Lithium-Ion Batteries
You're probably within the explosion radius of at least once device containing a rechargeable lithium-ion battery right now, maybe even holding it on your lap or close to your face. Elliot Kaye, chairman of the U.S. Consumer Product Safety Commission, wants to make sure that all of the rechargeable devices in your life are safer and less likely to burst into flames than they are now.
January 24, 2017
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Customer Accuses DealDash of Selling "Cheap, Generic' Products Disguised as Independent Luxury Brands
A California man who spent thousands on popular "penny auction' site DealDash.com says that not only is the company misleading bidders into believing they are can score huge savings, but that many of the incredibly expensive brands sold on DealDash are actually worthless generics from a company with an alleged connection to DealDash's founder and biggest stakeholder.
April 17, 2017
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Customer Says Bose Wireless Headphones Are Tracking what you Listen to & Sharing that Info Without Permission
Listening to music on headphones is supposed to be a very private experience; just you and your tunes, minding your own business. Yet a new lawsuit claims that Bose is improperly collecting and sharing information about users of certain wireless headsets.
April 19, 2017
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Customer Sues Charter for Selling Their Data Without Consent
It may become one of the defining questions of our age: Does your personal data become someone else's asset as soon as you go online? One Charter customer says that he has a right to determine how his data is used, and that the cable/internet company failed to get his permission or disclose that it would be using this information for its own gain.
April 11, 2017
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CenturyLink Employee Says She Was Fired After Alerting CEO To Wells Fargo-Like Scam
Most of us have looked at a cable or phone bill and questioned a random charge we felt shouldn't have been there. Usually this is an error, but a former CenturyLink employee claims that some workers at the telecom company were deliberately adding these charges to pad their sales figures. What's worse, she says she was fired after bringing this possible scheme to the CEO's attention.
June 16, 2017
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CenturyLink made millions by ripping off customers, lawsuit claims
ISP added services to customer accounts without authorization, ex-employee says.
June 16, 2017
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Misc. - D

DealNews
price tracker and consumer advocate providing information on current specials for computers, software, travel, electronics, and other products.
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DealTime
Online comparison shopping service. Compare price, products, models, features, merchants; localize results to your State.
Provides Products
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Debt Collector Accused Of Taking Money From People Who Didn't Owe Anything
As part of its ongoing efforts to crack down on unscrupulous debt collectors, the Federal Trade Commission has accused a North Carolina company of running a "phantom" debt collection scheme that went after people for money that they did not actually owe.
June 23, 2017
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Don't Use your ATM Card During a Bank Robbery Unless you Want to Get Caught
There are crimes that stymy, mystify, and otherwise confound veteran detectives for decades. and then there the crimes that are almost too easy to solve, thanks to the overly helpful, not quite so bright criminals that commit them. Like the would-be bank robber in San Diego who demanded money from a bank teller, but not until after he'd swiped his ATM card, providing the bank with everything needed to identify him.
January 5, 2017
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Dunkin' Donuts CEO Says There Are Too Many Restaurants, Even As His Company Expands
While a number of chain restaurants like Joe's Crab Shack, Bob Evans, and Logan's Roadhouse have closed locations in recent years, there's still a wealth of options for people looking to dine out or grab a quick cup of java. But that's not necessarily a good thing.
September 28, 2017
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Dunkin' Donuts Customer Says "Angus Steak" Sandwiches Aren't Actually Steak
Yes, the meat in Dunkin' Donuts' Angus Steak breakfast sandwiches may look more like a sausage patty than a porterhouse or a ribeye, but does that mean it's not actually "steak"? One customer says the sandwich doesn't meet a federal definition for that term. But there's a big bird-shaped problem with that definition.
June 30, 2017
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Dunkin' Donuts Shareholders Want Company to Look Into K-Cup Waste
Dunkin' Donuts has a partnership with Keurig Green Mountain to package the chain's coffee in plastic K-Cups for brewing in homes and offices. the company makes a lot of money from selling these pods, but some shareholders concerns about the amount of trash that results from K-Cups, and they want Dunkin' to put some serious thought into this aspect of their business.
May 9, 2017
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Misc. - E

eBuyingGuides
provides ratings and recommendations on what, where, and how to buy consumer products.
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Energy firm slapped with £50k fine for making 1.5 million nuisance calls
Telephone Preference Service -- check it or feel the ICO's wrath
August 21, 2017
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Energyshop.com
Cost comparison of natural gas and electricity and energy cost calculator.
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Epinions
Read others' opinions of computer products, and leave your own.
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Equifax, TransUnion to Pay $23M for Misleading Consumers About Credit Monitoring
The nation's three largest credit reporting agencies – TransUnion, Equifax, and Experian – not only collect consumers' financial information to assist lenders in gauging whether or not someone is qualified for a loan, fit for a job, or can afford a place to live, they also provide people with credit-related products and resources that are meant to help them keep tabs on or improve their credit. But, according to federal regulators, Equifax and TransUnion haven't been upfront about the costs and usefulness of these products, and now they're on the hook for a total $23.1 million in fines and refunds.
January 3, 2017
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Even Police can Fall Victim to Card Skimming Devices
You might think that you're too savvy to be tricked into slipping your credit card into a skimming device that steals your account info, but you're probably not. Just ask the Indiana State Police, whose troopers were fooled by one skimmer, and who are now using the incident as a teachable moment for everyone.
January 26, 2017
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Misc. - F

FDA Once Again Finds Elevated Levels of Belladonna In some Hyland's Homeopathic Teething Tablets
Your infant is in pain from sore gums, and you want to do something to ease that pain, so maybe you consider a homeopathic treatment, with its heavily diluted active ingredients. what you may not know is that this seemingly innocuous teething tablet might contain unsafe levels of potentially dangerous belladonna.
January 27, 2017
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FDA: Beware of Bone Treats for Dogs
The FDA is warning dog owners not to feed their pets chew treats sold as "bone treats" after 90 dogs got sick after eating them, including 15 dogs that died.
November 28, 2017
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Feds bring Criminal Charges Against 6 Volkswagen Executives
In a rare instance of criminal charges being brought against executives at one of the world's largest car companies, federal authorities have indicted six Volkswagen employees involved in the decade-long "Dieselgate" scandal and cover-up.
January 11, 2017
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Feds Order MasterCard, RushCard Owner to Pay $13M Over Oct. 2015 Outages
Nearly 15 months after tens of thousands of users of the prepaid RushCard were cut off from their funds because of an apparent technical glitch, the company behind the card, UniRush and its payment processor MasterCard have been ordered to pay $13 million in refunds and penalties.
February 1, 2017
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Feds Shut Down Debt Collector That Allegedly Collected $2.1M In Unowed Debts
Once again, as part of its ongoing efforts to crack down on unscrupulous debt collectors, the Federal Trade Commission has accused a North Carolina company of running a "phantom" debt collection scheme that went after people for money that they did not actually owe.
August 31, 2017
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Feds Shut Down Multimillion-Dollar Debt Relief Scam
A phony debt relief operation that bilked tens of millions of dollars from individuals -- including the disabled and elderly -- based on the promise it could lower their debt burden is out of business after a federal court temporarily halted the scheme.
May 23, 2017
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Feds Sue Britax for Failing to Recall Strollers
A popular jogging stroller is facing new scrutiny today.
February 20, 2018
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Fidget Spinners Not Just Exploding In Popularity, But Literally Exploding With Fire
If you have been in the vicinity of any children between roughly ages 6 and 18 lately, you have been in the vicinity of fidget spinner toys. They are everywhere, and so when someone says, "Wow, fidget spinners are exploding" you could be forgiven for thinking they mean it figuratively. Alas, it seems that "exploding" is now true in both senses of the word.
June 30, 2017
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FightBack! with David Horowitz
if you've been ripped off or improperly treated by business, you can register your complaint at this site.
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Fitbit Kills Off Its 'Coin' Payment Service; Devices to Become Useless When Batteries Die
Last year, wearable fitness tracker/fitness watch company made a surprising acquisition, buying the payment company Coin with no plan to continue its products. Instead, Fitbit planned to kill off Coin's own product and integrate the company's payment technology into its own wearable devices.
February 1, 2017
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Frontier Still Overbilling Some Customers More Than A Year After Aquiring Them From Verizon
In 2015, Frontier announced it would be acquiring Verizon's old-school, copper-wire landline networks in California, Florida, and Texas for a cool $10.54 billion. The transition took place in early 2016, but some subscribers say that 18 months later, they're still having trouble with the handoff.
October 20, 2017
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Misc. - G

Gildan Knows some American Apparel Customers don't Care About 'Made In USA'
When American Apparel, a brand known for making all of its clothing at factories in Los Angeles, was sold to Canadian clothing giant Gildan, it was obvious that some clothing sold under the brand would be Asian or South American Apparel instead. the company told investors this week that American Apparel will sell both U.S.-made and foreign-made merchandise.
May 4, 2017
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GlobalReviews
addresses the concerns of online consumers by providing independent evaluations of e-tailers.
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Gov.ie
Find any Irish government website, including:
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Gromco
offers sites that compare consumer goods and services.
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Misc. - H

Help Center
consumer information and resources for individuals about when and how to seek help for problems with work and family.
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Here's The Official List Of Payless Stores That Are Closing Next
While Payless ShoeSource is waiting to hear back from the court and its landlords about more than 400 stores that it may close without a break on rent, the discount shoe chain has released a list of 112 stores that definitely are closing next.
June 1, 2017
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Hobby Lobby Agrees To Turn Over Thousands Of Ancient Iraqi Artifacts That Were Smuggled Into U.S.
Hobby Lobby -- home to glitter glue, crepe paper, and distress paint -- was also apparently in the business of acquiring ancient Mesopotamian relics. However, the crafty retailer says it didn't quite understand all the ins and outs of the whole "importing artifacts from Iraq" process and has agreed to forfeit thousands of items, including clay cuneiform tablets, that the federal government says were smuggled into the country.
July 5, 2017
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How Amazon Go (probably) makes "just walk out' groceries a reality
Amazon's new age grocery likely wasn't possible even five years ago.
April 10, 2017
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How Panera Sped Up Ordering And Dispersed Its 'Mosh Pit'
It's not a good sign when you're a fast-casual restaurant, and your company's own chairman wonders whether he should just have just stayed home and had leftovers for lunch instead of driving there. Panera Bread Co.'s Ron Shaich realized that other people would ask themselves the same question, and made changes to the ordering process that are finally paying off.
June 2, 2017
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Misc. - I

If You're Getting Robocalls About Flood Insurance, They're Scams
The world is full of really horrible, lazy people looking to steal your money while putting in the least amount of effort. Take, for example, the scammers who are blasting out automated, pre-recorded robocalls that try to scare people into believing they have to pay up or lose their flood insurance.
August 31, 2017
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IKEA Investigating Reports Of Shiny Serving Bowls That Can Set Food On Fire
These days, most products involved in sudden fires involve malfunctioning batteries, or poorly built fuel lines. But then there's the IKEA bowl -- and the flaming fruit contained therein -- that serve as a reminder that you sometimes only really need the sun and the right shiny surface to start a fire.
June 21, 2017
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Infomercial Ratings
provides discussions and reviews of infomercial products.
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Insight Central
provides news, FAQs, comparisons, and other consumer information.
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Instant Pot recalls melting multicooker
Instant Pot has issued a voluntary recall of its Gem multicookers since some could overheat and melt.
February 23, 2018
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Is Redbox Removing Its Kiosks, Or Just Moving Them?
Reader Jerry noticed a trend in his neighborhood in New York City: the Redbox kiosks were starting to disappear. is Redbox cutting back, is this a local issue, or has he fallen into a Redbox-less alternate universe? He asked us, and we tried to find out.
January 3, 2017
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Misc. - J

J. Crew CEO Says It Was A "Big Mistake' To Bank On Elitist Image
As J. Crew struggles to compete in today's tough retail world and avoid going bankrupt like so many other brands, the company's CEO is admitting that he wasn't quite prepared for how its high-priced image would fail to lure customers amid competition from fast fashion retailers with cheaper clothing.
May 24, 2017
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Jack Daniel's now Sells Whiskey-Flavored Coffee
There are all kinds of flavors of coffee out there: vanilla, caramel, peppermint, the list is fairly extensive. Now, customers will have another option: whiskey.
January 12, 2017
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JetBlue Offering Passengers Free WiFi on all Flights
When traveling by air it might seem like you have to pay for every little thing: checked bags, seats with leg room, among other things. But passengers on JetBlue will now be getting one thing free: WiFi.
January 11, 2017
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Misc. - L

Lawsuit alleges Bose spies on you through some headphones and speakers
Following WikiLeaks disclosures on Mac and iPhone CIA hacking tools last month, we are again struck with another headline pertaining to breach of basic privacy and data protection. a claim was lodged in the federal court in Chicago by Mr Kyle Zak, who seeks an order for injunction and damages against audio equipment maker Bose.
April 20, 2017
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Lawsuit Claims CenturyLink Continuously Offers Bogus Price Quotes
From extra, unexpected fees, Broadcast TV charges, or a completely different base price for your service of choice, it's not uncommon to open your cable or internet bill to find the amount higher than you anticipated. One state is taking on these surprise bills by suing CenturyLink, accusing the cable and phone provider of frequently billing customers at higher rates than sales agents quoted.
July 13, 2017
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Leaked Microsoft Memo Reveals High Return Rates on Surface Hardware
Last week, Consumer Reports yanked its recommendations on the four Microsoft Surface products it had previously recommended. The organization then compounded the situation by switching the entire Surface product line over to 'Not Recommended' status based on its findings that 25 percent of Surface owners experienced problems with the device by the end of their second year of ownership. Microsoft, unsurprisingly, disputed these findings. Now there's further evidence that the company has not only had problems, it's absolutely and fully aware of them.
August 14, 2017
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LifeGuide
life insurance analysis, survey, comparison and information software and informative consumer information about life insurance and financial planning
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LowerMyBills.com
information and advice for lowering and managing monthly bills, including insurance, utilities, and credit cards.
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Misc. - M

McDonald's Gradually Expanding Its Use Of Antibiotic-Free Chickens To Rest Of The World
Here in the U.S., McDonald's says its McNuggets are all already sourced from chickens raised without the use of controversial antibiotics. But the continued overuse of antibiotics in overseas farm animals -- particularly in some developing nations where the practice is growing -- also puts people worldwide at risk for contracting and spreading antibiotic-resistant bacteria. So today, McDonald's said it is expanding its antibiotic-free program on a global basis -- but not right away.
August 23, 2017
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McDonald's Hopes Mobile App can Super-Size your Spending by Tracking what you Buy
McDonald's is looking for ways to reverse its decline in customer traffic and appeal to younger consumers so it can stay relevant. While fresh beef and functioning ice cream machines are important parts of the fast food giant's future plans, even more important will be a mobile ordering app that will let it collect data on customers and offer them carefully tailored deals and upsells.
April 10, 2017
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Microsoft Tussles With Consumer Reports Over Surface Reliability
Should you buy a Surface laptop or tablet? Well, that's going to depend on who you ask. Consumer Reports doesn't think so. The magazine pulled recommendations for four Surface products--two laptops and two tablets--because it believed 25% of the devices would present their owners with some kind of problem within just two years. Microsoft responded with a statement that said its data refutes these findings.
August 11, 2017
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MidSouth Citizen Site
a citizen friendly site of online small businesses, consumer information, and police tips for Citzens of Memphis and the MidSouth.
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More Than A Third Of Americans Have Been Unknowingly Enrolled In Auto-Pay Plans
If you've ever been surprised to find you've been automatically charged for a subscription or a service you don't remember signing up for, you're not alone: A new survey says that more than a third of Americans have been enrolled in autopay programs -- for anything from a gym membership to a streaming service -- without realizing it.
August 22, 2017
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MyRatePlan.com
information on, and links to services for finding the best rates for phones, insurance, travel, financing, delivery, satellite TV, and Internet access.
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Misc. - N

National Fraud Information Center, The
Protect yourself against unscrupulous business practitioners. Read daily reports, learn how to protect your personal information and ask questions about fraud issues that concern you.
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Netcheck Commerce Bureau, The
The watchdog group helps resolve disputes arising from electronic business transactions.
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New Hacker Trick: Locking all Hotel Guests Out of Rooms, Demanding Ransom
Ransomware is a type of malware that infects computers and smartphones, encrypting the data on them and locking up the device, making it unusable. this is pretty bad when it happens to your personal device and you have no backup, but imagine an entire hotel full of guests locked out of their rooms because the hotel staff has been locked out of the computer system.
January 30, 2017
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Misc. - O

Office of Consumer Protection (Hawaii)
provides consumer information, landlord-tenant information, and deals with complaints about general business transactions.
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Office of the Comptroller of the Currency
regulates national banks. this site offers agency information, releases, publications, software, and consumer information.
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Online Eyeglass Vendor Who Threatened Customers Arrested Again For Running Another Bogus Store
You may remember the bizarre tale of Vitaly Borker, the man who served three years in prison for trying to boost his Google search ranking by harassing his customers online. Federal prosecutors say he's back at it, once again selling eyewear on the internet, and allegedly bullying customers who dare to ask for refunds.
May 26, 2017
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Out-Of-Network ATM Fees Are Up Because Fewer People Use ATMs
Between the rise of e-commerce, credit/debit card use, and mobile payment platforms, the days of "running to the ATM" for enough cash to get through the day are gone for many people. That's one of the reasons why, according to a new survey of banks, out-of-network ATM fees and overdraft charges are hitting new highs.
October 3, 2017
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Owner & Seller Of 20 Lb. Lobster Not Thrilled That TSA Made A Celebrity Of Oversized Crustacean
Deserved or not, the Transportation Security Administration doesn't usually get much affection on social media, so it must have been a nice change of pace for the TSA recently when it had a minor Instagram hit with a photo of a massive, 20 lb. lobster found in a cooler at a Boston airport. Alas, the TSA has not escaped criticism, as the man who owned this oversized crustacean -- and the market where he purchased it -- both say the airport security folks mishandled his future meal for the sake of a photo op.
June 29, 2017
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Owner of Ann Taylor, dressbarn, Lane Bryant, Maurices Could Close Up To 650 Stores
You may not know the name Ascena Retail Group, but you know the stores it owns, like Ann Taylor, dressbarn, Lane Bryant, Maurices, among others. Many of these stores could soon be closing if Ascena follows through on its proposal to shutter as many as 650 locations.
June 9, 2017
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Misc. - P

People favor highly reviewed products, even when they shouldn't
When we're trying to decide which cell phone case to buy or which hotel room to book, we often rely on the ratings and reviews of others to help us choose. But new research suggests that we tend to use this information in ways that can actually work to our disadvantage.
August 21, 2017
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Perdue Recalls Organic Chicken Sausage Due to Plastic Pieces
Perdue's Harvestland chicken sausage advertises that it's made from chicken that's never been exposed to antibiotics, and that it doesn't contain nitrates, nitrites, or animal byproducts. now the product is being recalled because of a problematic additive: Customers have found pieces of blue plastic in their sausages.
May 8, 2017
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Price.com
helps users make product decisions by offering price comparisons for a variety of items.
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PriceScan.Com
Price and product information.
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Misc. - R

RadioShack Creditors Sue Sprint, Accuse It Of Destroying 6,000 Jobs
Just over two years ago, venerable but bankrupt electronics chain RadioShack cut a deal with mobile carrier Sprint to save thousands of jobs and keep 1,740 stores that were formerly part of RadioShack open. Only the unsecured creditors in RadioShack's second bankruptcy now accuse its pal Sprint of using information from the contract to open hundreds of stores near the strongest RadioShack locations, dooming the reborn RadioShack..
June 30, 2017
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Recall: 7 Hoverboard Brands for Fire Risk
The Consumer Product Safety Commission this week announced the recall of seven hoverboard brands because the batteries could explode or catch fire.
November 15, 2017
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Recall: Britax B-Safe 35 Car Seat Chest Clip
Chest clips for more than 100 models of Britax Child Safety cars seats are being recalled over concerns that a tab could break and create a choking hazard for infants.
June 23, 2017
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Recall: Graco Car Seats
Children's products company Graco recalled more than 25,000 car seats after the harness webbing that keeps a child in the seat failed to meet federal requirements for strength.
May 25, 2017
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Recall: Star Snacks Co. Cashews
If you shop at ALDI grocery stores, check your pantry for Southern Grove brand cashews. Two lots of cashew halves and pieces have been recalled by the manufacturer after customers reported finding pieces of broken glass in the product.
June 7, 2017
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Robocall Scammer Faces $120M Fine For Impersonating TripAdvisor, Marriott, Expedia
A Florida man accused of blasting out 100 million illegal robocalls where he falsely claimed to represent companies like TripAdvisor, Marriott, Expedia, or Hilton may finally have to pay for annoying the ever-living heck out of people. The Federal Communications Commission has proposed slapping a $120 million penalty on this obnoxious operation.
June 22, 2017
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Robots now Delivering Food for Yelp's Eat24 Service In San Francisco
Yelp's Eat24 food delivery service is making it easier for some users who want to avoid interacting with humans as much as possible, deploying robots in San Francisco to bring food to customers.
April 12, 2017
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Rue21 Closing 400 Stores, Focusing on Online Sales
Teen retailer Rue21, which has been the subject of recent bankruptcy rumors, has decided to shutter 400 stores and put more of its attention to online sales.
April 17, 2017
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Misc. - S

SafeDragon
offers links to safety information for consumers and businesses.
Provides a Service
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SafeShopping.Org
created to help protect and educate consumers about the legal and practical issues involved in online shopping. from the American Bar Association.
Provides Information
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Scammer who made 96 million robocalls should pay $120M fine, FCC says
Vacation scam preyed on elderly and disrupted medical paging system, FCC says.
June 22, 2017
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Shake Shack Trying Out Cashless Kiosks In Quest To Speed Up Ordering Process
In an effort to speed things up in its restaurants, Shake Shack is trying out a few new things at one New York City location, including cashless kiosks that customers use to place orders monitored by employees.
October 2, 2017
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ShopServe.com
merchant directory with buyer-based rankings.
Provides Information
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Sisters Claim Their Father Died Without Them After Allegiant Booted Them from Flight
It's unlikely that getting kicked off a flight is ever a pleasant experience, but two sisters say that when Allegiant Air removed them from a recent flight, they found themselves in a nightmare, unable to reach their father in hospice care before he passed away.
January 6, 2017
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Skin Cream Scammers Keep Stealing YouTube Personality's Post-Botox Face
Skin cream ads on social media boast that their products are "better than Botox,' and they use impressive "before' and "after' images of a purported customer. The problem: The woman in the pictures didn't give permission to use her image, and the pictures are from before and after her injections of actual Botox.
June 16, 2017
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Someone Sued Because 'Natural' Nature Valley Granola Bars Contain Common Pesticide
Although the term "natural" is not defined by the federal government -- allowing basically any food company to slap it on a product's label -- a judge has decided that General Mills' use of the term to describe granola bars that contain herbicide is not deceptive.
July 18, 2017
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Strategis
provides detailed Canadian industry, business, and consumer information.
Provides Information
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Student Loan Servicing Issues Contribute to Older Borrowers' Defaults
In 2015, nearly 40% of all federal student loan borrowers over the age of 65 were in default, thanks in part to issues they faced when it came to the servicing of their debts, including problems enrolling in income-driven repayment plans and accessing protections as co-signers.
January 5, 2017
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Supreme Court Allows For Rare Win In Customers' Lawsuit Against Samsung
The Supreme Court has a long history of ruling against consumers when it involves a company's attempt to strip its customers of their right to a day in court, but this week the nation's highest court decided to not hear an appeal in a lawsuit involving Samsung, marking a rare instance in which SCOTUS came down on the consumers' side in this issue.
October 3, 2017
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Misc. - T

Target Pulls Hampton Creek Products From Stores Over Food Safety Concerns
Target, a chain that's popular because "upscale discount store" is apparently not an oxymoron, is a big seller of Hampton Creek's vegan food products, including its not-mayonnaise Just Mayo. But now Target has reportedly pulled Hampton Creek products from its stores and even disabled cashiers' ability to scan these items at checkout.
June 23, 2017
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These Forms Collect Your Data Even If You Don't Hit "Submit'
If you fill in a web form and hit "submit,' you expect your data to get whisked off into the great ether, and probably from there to be shared with third parties. But you probably don't expect your keystrokes -- and form auto-fill fields -- to be captured and sent away as-entered, before you hit submit. And yet, a new report claims, that may be exactly what's happening.
June 29, 2017
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Timeshare Users Group
non-profit membership organization of timeshare owners who provide info and reviews on timeshare resorts and ownership; forums, classifieds and more available.
Provides Information
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Toymakers Owed Millions Brace For Hit After Toys 'R' Us Bankruptcy
Many toymakers say they won't let Toys 'R' Us die after filing for bankruptcy, noting that doing so would be bad for their own businesses. After all, the chain is typically their biggest client. However, it appears there's more at stake, namely, the millions of dollars the manufacturers are owed.
September 29, 2017
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Toys 'R' Us Hopes Playrooms & Augmented Reality Stations Will Bring Customers Back
If Toys 'R' Us is going to survive its recent bankruptcy filing and prevent a domino effect of debt throughout the toy industry, the retailer will need to get shoppers into stores and buying things. The company is hoping that making its stores more interactive for customers -- including try-before-you-buy playrooms -- will help put it back on the path to solvency.
October 2, 2017
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Misc. - U

UploadVR sued for 'rampant' sexual harassment and discrimination
The event organizer is a hostile 'boy's club'
May 15, 2017
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US Federal Trade Commission sues D-Link for having terrible security
D-Link is facing a lawsuit brought against it by the US Federal Trade Commission for the poor security of its routers and connected cameras. the FTC says the company failed to take reasonable steps to protect users from hackers.
January 6, 2017
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Misc. - V

Verizon Kicking another Round of Data Hogs Off Grandfathered Unlimited Plans
Back in July, Verizon made a move to limit its remaining unlimited data customers, telling them to switch to a limited plan or have their lines disconnected. Now, inside sources report that another round of cuts is underway, this time booting customers who use 200 GB or more in mobile data every month.
January 9, 2017
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Verizon Wants to Merge with Comcast, Disney, Or Pretty Much Anyone Really
Verizon's shopping spree in recent years has mostly focused on snapping up the last vestiges of the 1990s with big purchases of AOL and Yahoo. But now, the company's CEO says, it's ready to go bigger and more modern... and it's not entirely picky about who it wants its new partner to be.
April 19, 2017
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Misc. - W

Whole Foods Poaching New Customers From Trader Joe's, Costco, Walmart
We know that more people visited upscale grocery chain Whole Foods in the weeks after it became part of Amazon's growing online and offline retail empire, but where did those people come from? Customer data shows that new visitors to Whole Foods stores were likely to be the wealthiest customers from competitors like Walmart, Costco, and Trader Joe's.
October 3, 2017
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Why Does Capital One Need My Income To Sign Into Website?
By now you're probably used to going to your bank's website and being upsold on everything from car loans to mortgages to retirement accounts before you can move on to see how your money is doing. But have you ever gone to your bank's site only to be told you must update your income with the bank before going any further?
October 19, 2017
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Will new FCC Chief Undo Progress on Combating Robocalls?
You hate robocalls. we hate robocalls. Probably even our pets hate robocalls. they are a scourge on modern communications. Even new FCC Chair Ajit Pai hates these auto-dialed, pre-recorded nuisances, but his history on the subject has us wondering if he'll continue the FCC's work in curbing robocalls or give in to businesses who want to use them to sell us things.
February 1, 2017
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Misc. - Y

Your Organic Milk May not be as Pure as you Think
Organic milk sometimes costs twice as much as the rest of the milk you'll find in the supermarket dairy aisle, but you get what you pay for, right? a new report about one of the largest suppliers of store-brand organic milk casts some doubts on the standards of some products.
May 2, 2017
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